Bilingual Training

Corporate Spanish Bilingual Training Banking Program - Healthcare Program     Hospitals and Nurses Program - Customer Service Program NO PRIOR SPANISH KNOWLEDGE                                                                              NO GRAMMAR TO LEARN                                                                                              NO VERBS TO CONJUGATE The Spanish bilingual training model is tailored to various industries with an emphasis on customer service and employee relations. ICTM offers Professional Spanish programs that have helped more than 50,000 adults cut through the language barrier at their workplace. You can improve your communication skills and reap the benefits of better teamwork, productivity & service. For employees, we offer the opportunity to improve their communication and customer service skills with Hispanic customers, to attract new and retain existing Spanish speaking customers. For management, we provide training programs tailored to the company or organization's specific needs, enabling them to acquire the skills to communicate better with Hispanic employees and to improve employee relations and performance. For Hispanic employees, we offer the opportunity to improve their communication skills in English to communicate better with co-workers, management and customers. These are results-oriented programs that will increase your organization's opportunities to achieve corporate goals. Training sessions are customized and conducted at the client's site.